Why Does My Phone Say Line in Use When it’s Not?

Close up of employee talking on phone call with landline phone

Why Does My Phone Show “Line in Use” When There Is Not?

Have you ever picked up your phone only to hear a busy signal or the message “line in use” when no one else is on it?

If so, then you may be wondering what’s causing this problem.

In this article, we’ll address some common reasons behind this problem and offer solutions for getting your phone line back up and running smoothly.


Loose or Damaged Wiring

If your phone is showing the “line in use” message, it could be due to loose or damaged wiring.

Verify all wiring inside and outside your house for any loose connections, frayed wires, or other signs of damage.

If you find any issues, contact a professional who can help repair them promptly.


Faulty Phone Jack

Another possible reason your phone may be showing the “line in use” message is due to a malfunctioning phone jack.

Check to make sure it’s connected securely and not damaged, then try using another jack to see if the issue persists.


Corroded Connections

Over time, the connections on your phone line may become corroded, leading to various problems such as “line in use.”

If you suspect your connections are affected by corrosion, try cleaning them with baking soda and water; just remember to disconnect your phone line before doing this.


Faulty Phone or Equipment

If none of the above solutions resolve your problem, it could be with your phone or other equipment.

Disconnect all phones and equipment and then reconnect them one at a time to see if any are at fault.

If you discover that there is an underlying issue with either device, then it will need replacement.


Service Provider Issues

Finally, the “line in use” problem could be due to issues with your service provider.

Check with them to see if there are any known issues in your area and ensure your account is up to date and in good standing.

It may also be necessary to reset your modem or router in order to resolve any service provider problems.



Why does my phone say “line in use” when I try to make a call?

If your phone displays “line in use” when making a call, it could be due to loose or damaged wiring, an unresponsive phone jack, corroded connections, malfunctioning equipment or issues with your service provider.


How can I resolve the “line in use” issue on my phone?

To resolve this problem, check all wiring, the phone jack and connections for damage or malfunctioning.

Also, disconnect and reconnect all phones and equipment as necessary.

You may need to contact your service provider as well if any issues arise at their end as well.


Can I resolve the “line in use” issue myself, or do I need to hire a professional?

In some cases, you may be able to resolve the “line in use” problem on your own by inspecting wiring, phone jack and connections and disconnecting and reconnecting phones and equipment.

However, if you are uneasy working with wiring or electrical systems it’s best to hire a professional for assistance.


How can I prevent the “line in use” issue from arising again?

To avoid recurrences of this problem, make sure your wiring and phone jacks are in excellent condition, regularly check and clean connections, and ensure your equipment is up to date and functioning optimally.


What Should I Do if the “line in use” issue persists even after trying all of the troubleshooting steps?

If the “line in use” issue persists despite all of your troubleshooting attempts, it’s time to contact your service provider and report the problem. They can usually identify the source of the problem and offer you a resolution; in some cases they may need to send a technician directly to your home for resolution.



The “line in use” problem on your phone can be frustrating but easily fixable with a few simple steps.

Checking your wiring, phone jacks and connections as well as making sure all equipment is up to date and functioning properly will allow you to resolve this issue and get back to making and receiving calls again.

If you feel unqualified to work with wiring or electrical systems, chat with an expert here for assistance.

Additionally, ensure regular maintenance of both equipment and phone line for future prevention of similar problems occurring.


I hope you found this helpful and feel free to check out some of our phone unlock help services!



Leave a Reply

Your email address will not be published. Required fields are marked *